My resume is kinda long so buckle up!

ACHIEVEMENTS

• Achieved 400% year-over-year client base expansion by leveraging customer insights to craft user stories, driving targeted and impactful marketing initiatives.
• Revitalized cross-functional communication for Breathe DC’s Asthma program’s home visit assessments by translating customer needs into precise written requirements, fostering a more efficient platform for documenting user stories. This initiative resulted in a notable increase in collaboration and a streamlined workflow by over 35%, positively impacting project outcomes.
• As a Director for PlantCon, I have coordinated and executed approximately 14 workshops, 16 speaker events, and 8 panels for PlantCon conventions, each filled to capacity. 

EXPERIENCE

The Metallic Sunflower Foundation – Houston, TX

Contract | Event Coordinator / Board Secretary / Brand Manager                                                                                                     Jan 2025 – Present

• Secure locations, permits, insurance, and infrastructure while managing vendor layouts and contingency plans for public pop-up events.
• Recruit, select, and coordinate vendors; ensure adherence to guidelines, contributing to a 50% increase in vendor participation in Q1.
• Develop and execute grassroots and digital promotional campaigns; establish brand identity and strategic local partnerships, yielding an average of $300 profit per vendor per market.
• Design STEM education curricula for youth outreach and create customized sponsorship packages for local business partnerships.
• Develop all public-facing communications including social captions, press releases, event promotions, and campaign messaging aligned with brand identity.
• Maintain detailed meeting minutes, agendas, and official records; ensure legal and procedural compliance; coordinate with legal counsel and board members for internal governance.
• Led branding efforts for all foundation initiatives, including logo identity, voice/tone guides, and campaign visuals across print and digital.
• Track campaign results and user behavior using insights tools; produce monthly engagement reports to inform strategy and improve ROI.
• Curate daily content, conduct audience research, and manage all social platforms, achieving 61k+ views and 3.1K+interactions and likes over a 90 day timeframe.

Z&Z – Washington D.C / Houston, TX

Owner                                            Aug 2021 – Present

• Spearheaded the growth of an e-commerce business at Z&Z, implementing marketing strategies that yielded a 30% boost in monthly sales within the initial year.
• Achieved 400% year-over-year client base expansion by leveraging customer insights to craft user stories, driving targeted and impactful marketing initiatives.
• Successfully diversified revenue streams by introducing 10 new products and services, contributing to the overall business resilience and sustained growth. 
• Pushed brand-specific ad campaigns through different mediums to improve awareness by 110%. Events include art exhibits, pop-up shows, and cannabis exhibits. 

event EXAMPLEs here

QVC– Remote

Customer Service Specialist                             Feb 2024 – Sept 2024

• Field over 200 customer telephone inquiries daily, ensuring a high-quality customer experience.
• Identify and implement solutions to resolve conflicts, aiming to achieve a 15% increase in customer satisfaction and retention.
• Maintain an average of 2 minute call times, while performing regular assessments of customer complaints, providing timely solutions and alternatives.
• Collaborate with cross-functional teams to develop and implement customer service strategies aligned with business goals.
• Identify customer trends and patterns based on feedback, providing insights to management for product and experience improvements.

PlantCon International – Remote

Director of Education and Engagement     Jan 2024 – Dec 2024

• Creates panel speaker, and workshop topics and utilizes social media to find plant related talent to increase community engagement during convention weekends. 
• Developed and implemented innovative strategies to engage diverse individuals and organizations in educational programs and events
• Negotiates speaker and workshop participation terms, including travel reimbursements, participant payments, and any other concerns from session presenters. 
• Maintained a speaker database and had weekly meetings to increase visibility and transparency with COO and the owner. 

Market Assistant                                             Jun 2023 – Jan 2024

• Supporting managers with logistical and administrative support
• Maintaining records of all bookings e.g. venue and catering and taking payments where necessary
• Attending event to act as a second point of contact for sales and product inquiries
• Ad-hoc duties at events including, but not limited to, vendor management, showing vendors to tables and helping set up
• Set up and dismantle events efficiently through to completion

alliantgroup LP – Houston, TX

Associate                                                        Jan 2023 – Jun 2023 

• Analyze client financial records and draft high-quality deliverables to assess within the audit process for C-level execs claiming R&D tax credits
• Meet audit/court deadlines and ensure that projects stay within allowed timelines given by IRS agents
• Plan and execute different legal strategies to reduce the audit process by 15% while continuously ensuring compliance with changing IRS processes
• After on-the-job training, prepare and qualify in the two qualification exams: Basics and Diagnostics.

Office of Senator Cortez Masto – Washington D.C

Banking, Housing, and Urban Affairs Intern     sep 2022 –  Dec 2022

• Conducted in-depth policy research to inform strategic decision-making and advocacy efforts
• Analyzed complex data sets to derive insights and support evidence-based recommendations
• Facilitated constituent engagement initiatives to enhance community involvement and feedback
• Composed detailed reports that effectively communicated findings and recommendations to stakeholders
• Led project management activities to ensure timely and efficient completion of key objectives
• Fostered team collaboration by promoting open communication and coordinating efforts across departments

Breathe DC Co. – Washington D.C / Remote

Remote Research Assistant             Jun 2022 – Dec 2022

• Orchestrated and successfully executed a re-engineering initiative for the organization’s home visit assessments, streamlining processes and achieving a 35% reduction in paperwork. 
• Spearheaded the optimization of research objectives by implementing a minimum viable product (MVP) strategy, leveraging real-time feedback mechanisms.
• Revitalized cross-functional communication by translating customer needs into precise written requirements, fostering a more efficient platform for documenting user stories.

Association of Former Members of Congress – Washington, DC

HBCU Fellow                                  Jun 2022 – Sep 2022

• Maintained and organized database records of over 120 past student programs.
• Coordinated the outreach program to over 100 underrepresented universities.
• Established and maintained relationships with over 700 schools and over 100 congressional members, past and present.
• Prepared field research on HBCUs, Tribal Colleges, and HSIs for leading supervisors to optimize outreach efforts by 30%.

Carriage Services/Fairfax Memorial Funeral Home – Fairfax, VA

Funeral Home Assistant        Apr 2022 – Sep 2022

• Assisted in funeral services and visitation including greeting visitors, coordinating pallbearers, and parking
• Prepared for services, ensuring  proper care and storage of any of personal keepsakes or mementos for the family
• Prepared documents related to services, cremations, and maintenance, as directed by management
• Assisted with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations

CITY OF HOUSTON PARKS & RECREATION DEPT – Houston, TX

Hire Houston Youth Intern     Jul 2021 – Aug 2021

• Developed detailed financial models to assess performance under various projects and initiatives 
• Assisted in the preparation of the city’s marketing initiatives by fostering cross-function communication between multiple departments 
• Analyzed detailed government and financial information to support the execution of financing for upcoming park projects
• Performed research and various analyses in support of new business ventures

Harris County District Attorney Office – Houston, TX

The Family Violence Unit Unpaid Intern       Jan 2021 –  Apr 2021

• Conducted legal research using resources such as Lexis-Nexis and Westlaw
• Assisted in drafting legal documents and correspondence 
• Reviewed and analyzed legal documents and court media for accuracy and relevance 
• Supported attorneys in preparing for litigation cases 
• Contributed to fraud prevention and detection efforts 
• Collaborated with paralegals on case management tasks